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Raden at a glance

Raden at a glance

What's in the Box

A22 carry black matte

The A22 Carry

With a TSA-approved compact design that prioritizes maximum interior storage, the 22" carry-on is the perfect case for a weekend getaway.

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A28 check black matte

The A28 Check

With a sturdy side handle and recessed wheels, the 28" checked case stands out from the other cases on the carousel.

Shop check

Start laundry

Protective cover

Made of advanced heattech material, the cover also doubles as a laundry bag

Start travel

Travel kit

Located in the top zipper pocket of the interior compression lining, the Travel Kit includes the Raden mUSB to USB cable, an eye mask, and earplugs

Start usb

USB cable

To recharge the Raden battery or charge your USB compatible devices

Set Up Raden

GET STARTED

Lets get started

  1. The Raden grey protective cover doubles as a laundry bag
  2. To unlock for the first time, keep code set to 0-0-0 and slide the unlocking mechanism towards the number wheel
  3. The Travel Kit is located in the top zipper pocket of the interior compression lining
  4. The Travel Kit includes the mUSB to USB cable, an eye mask, and earplugs
  5. To turn on the battery for the first time, unzip the bottom lining on the trolley handle side to reveal the black electronics pouch
  6. Unzip the pouch and remove the ‘Pull to Start’ tab that sits between the battery and the Bluetooth docking station
  7. You know your case is activated when the 5 LED lights on your battery flash
  8. Download the Raden app for iOS
  9. Be sure to turn on Bluetooth
  10. Log in with your Raden account credentials or sign up with a new account
  11. Follow the in app pairing instructions

01 Unlock and set your own combination

01 unlock

Since no key is needed to unlock the TSA approved lock, be sure to remember the custom code you set.

  1. To unlock your case for the first time, keep the code set to 0-0-0 and slide the unlocking mechanism towards the number wheel
  2. To reset your lock, set the number wheel to the current combination. The case is delivered with the code set at 0-0-0.
  3. Use a pin to push down the silver, round reset button
  4. Set the number wheel to your desired 3-digit combination and slide the unlocking mechanism towards the number wheel
  5. The reset button will pop back to its starting place and your combination is now set

02 Turn on the battery

Start powerbank
  1. To turn on the battery for the first time, unzip the bottom lining on the trolley handle side to reveal the black electronics pouch
  2. Unzip the pouch and remove the ‘Pull to Start’ tab that sits between the battery and the Bluetooth docking station
  3. You know your case is activated when the 5 LED lights on your battery flash
  4. No need to remove the battery, but do ensure that it is properly secured in both the Bluetooth docking base and in the pouch
  5. Please note, your Raden battery ships at less than 30%. We suggest you power up before your next trip!
Checkout thank you phone

03 Download the app

  1. Download the Raden app for iOS
  2. Turn on Bluetooth
  3. Log in with your Raden account credentials or sign up with a new account
  4. Follow the in-app pairing instructions

App store

04 Pair your Raden

04 pair

  1. To pair your Raden, tap the ‘Pair your Raden’ button in the app dashboard
  2. Confirm that you’ve removed the ‘Pull to Start’ tab and that you’re ready to start pairing
  3. It might take a couple of seconds for your phone to find your case
  4. Once your case has been found, tap on the case you’d like to pair
  5. Continue onto the app dashboard
  6. To name your case, tap on the ‘Menu’ icon on the top left corner
  7. In the drop down, tap ‘Your Account’, tap on the case you’d like to rename, tap ‘About your Raden’, tap ‘Edit’ under name, rename your case, and tap ‘Save’

05 Weigh your Raden

05 weigh

  1. Make sure the battery is properly secured in the pouch
  2. Lock the zippers into your case and rest all four wheels on a flat surface
  3. Tap on ‘Weight’ in the app dashboard, tap ‘Calibrate’ so that your case tares to zero
  4. Do not touch the case while it’s calibrating, which may take a couple of seconds
  5. Once your case is calibrated, tap “Weigh my Case”
  6. Lift the case from the top carry handle
  7. Make sure your hand is evenly distributed on the handle to get the most accurate weight reading
  8. Similar to digital scales, the case’s weight may fluctuate
  9. Weigh again if desired
  10. To play it safe, leave a buffer of 3 pounds to avoid baggage fees
Start guide phone

06 Locate your Raden

Raden’s proximity tracking uses low-powered Bluetooth signals (Bluetooth Low Energy, or BLE) to track your case up to 100 feet/30 meters. On top of BLE, Raden uses Crowd GPS, which allows one to know where their case is based off of other users. So, when a case’s signal is picked up by any nearby user’s smartphone with the Raden app, a time-stamped set of coordinates are sent to the Raden’s Crowd GPS server.

  1. To track your case, tap ‘Location’ in the app dashboard
  2. There are 3 states of location: (1) within reach (2) in range and (3) out of range
  3. Scroll down to see the last known location of your Raden

07 Share your Raden

  1. To share your case, open the Raden app
  2. Tap the ‘Menu’ icon in the upper left hand corner
  3. Tap ‘Your account’
  4. Tap on the case you’d like to share
  5. Tap ‘Share a Case’
  6. You’ll see your four digit passcode
  7. Share your passcode with your friend and then close your app to allow others to pair
  8. The person you are sharing the case with should begin the in app pairing process
  9. When prompted for the passcode, enter the passcode previously shared

08 Charge your Raden

08 charge

There are three ways to know that your case needs to be charged.

  1. The LED light on the USB faceplate will blink white when you battery is less than 20% charged
  2. You can check your ‘Battery’ status in the app dashboard
  3. You can press the circular button directly on the battery. Each LED light represents 20% of charge.

There are two ways to charge the battery.

  1. Plug the micro USB end of the Raden cable into the middle port on the Faceplate. As a reminder the cable is located in your Travel Kit. Plug the USB end into an adaptor and then into the wall outlet. The LED light on your Faceplate will blink in a heartbeat rhythm. Once it’s fully charged it will stop blinking.
  2. Charge directly through the battery’s port. Insert the micro USB end of the cable into the port on the side of the battery. Plug the USB end into an adaptor and then into the wall outlet. Depending on your power source, it should take 5 to 10 hours to charge from 0% to 100%.

09 Charge your devices

Start charging usb

Use your personal charging cable, or the Raden USB cable (if compatible) to charge your devices through the USB ports on the Faceplate.

10 Care for your Raden

10 care

Well-traveled cases mean memories, frequent flier miles and a degree of wear and tear.

  1. For dust and dirt, wipe the case with a sponge and water
  2. For scuffs, use a soft cloth and a spritz of isopropyl alcohol
  3. Aggressive agents such as nail polish remover and acetone should never be applied
  4. Stickers can be removed with soapy water
  5. When you’re not using your case, store it in the Raden grey protective cover

Safety

Safety

Raden's cases have undergone a suite of relevant regulatory testing required for consumer electronics, portable powerbanks and air travel certifications. Raden has worked with Underwriters Laboratories (UL) to undergo all the necessary tests to be deemed a Safe Technology Equipment in the Consumer Technology sector. The rest of our certifications are listed below — if you’re looking for more details, feel free to contact our customer experience team support@raden.com.
  • FCC testing as Declaration of Conformity.
  • IC (CE declaration).
  • UN 38.3 for battery certification.
  • IEC/EN 62133 for EMC certification.
  • Bluetooth Smart certification.
  • RoHS (Restriction of Hazardous Substances) testing.

Warning

Failure to follow these safety instructions could result in fire, electric shock, injury, or damage to the Raden case and/or battery or other property. Read all the safety information below before using the Raden case and/or battery.

  • Do not expose battery to liquid, moisture, humidity, or rain. Do not use the battery near a bathtub, sink, sauna, pool, or steam room. Exposure of the battery to moisture could result in electric shock.
  • Do not drop, disassemble, open, crush, bend, deform, puncture, shred, microwave, incinerate, paint, or insert foreign objects into battery. Such actions could result in electric shock.
  • Do not expose battery to extremely high or low temperatures. Recommended storage temperature is between 0° and 40° C (32° to 104° F).
  • Do not leave battery or case in direct sunlight for extended periods of time.
  • Do not leave battery or case near open flames such as cooking burners, candles, or fireplaces.
  • Do not force a connector into a port. Check for obstructions on the port. Make sure that the connector matches the port and that you have positioned the connector correctly in relation to the port.
  • Do not dispose of batteries in the garbage. Disposal of batteries in the garbage is unlawful under state and federal environmental laws and regulations. Always take used batteries to your local battery-recycling center.
  • Do not not allow children to play with the product as it contains small components that can be a choking hazard. This product is not a toy.
  • Maps, location data or other GPS information relies upon your wireless network and may be unavailable or inaccurate. You may incur additional charges with these features.
  • Depending on your settings, you may receive notifications, text messages, alerts, or emails. You can control these communications from your account settings. You are responsible for any messaging or data fees that may be charged by your wireless carrier.