Raden is no longer in operation. All existing shipments have been processed for delivery. You can still travel with your Raden cases, with the batteries simply removed as directed by each airline. Our companion app will continue to pair to your bags. Unfortunately, we can no longer process returns, exchanges or repairs.
The changes in policies concerning batteries in luggage in December by all major airlines severely impacted the usefulness of our products, their value to our customers, our business performance and ultimately the ability to continue operating. We sincerely apologize to those who chose to travel with us, our intent was to add ease and simplicity to your travel experience and this unforeseen policy change has made this impossible.
Despite the unfortunate impact to our valued customers and awesome team, we are not another cautionary tale. We are grateful to all those who supported us the last 3 years.
Please keep supporting young brands and innovative products - we will be building new ones.